AeRO Leadership Development Forum


Whether you are just starting out or already an experienced leader, improving your communication and pitching skill is critical to effective influence.

Communicate with Influence

Spend the day learning how to communicate your research with the Happiness Concierges. In these sessions, we will cover:


Brand You 9am – 10.30am

with Nicole Hatherly

Learn how to articulate your value and communicate your elevator pitch. In this fun 90 minute session, you will be guided through a framework for communicating your expertise and will draft your personal elevator pitch.

Case Studies 11am – 12.30pm

with Rachel Service

Learn the critical elements to a compelling case study so you can communicate the outcomes of your research. In this practical session you will be asked to create an outline of your research and present it to the audience (optional).

Work The Room 1.30pm – 3pm

with Huon Latham

Learn the fundamentals of networking in this fun, practical 90 minute session. Identify what to talk about with strangers, how to enter a conversation and how to exit warmly.

Executive Insights – Q&A with experienced leaders 3:30pm – 5:00pm

Hear from experienced leaders drawn from the eResearch sector in this Q&A session.


The workshop is aimed at eResearch professionals who are in a management/leadership role or who aspire to be the next generation of managers and leaders in eResearch.



 Nicole Hatherly

Nicole Hatherly is a Senior Consultant and coach with over 24 years experience working with global brands including Commonwealth Bank and FOXTEL. Nicole focusses on personal brand and internal visibility for Happiness Concierge’s academic clients including USYD, Franklin Women and Macquarie University.

Huon Latham

Happiness Concierge Huon Latham teaches interpersonal communication skills across Australia, working with clients such as RMIT Activator, Swinburne University and the University of Sydney. Huon’s experience with research has been influenced by being raised in an academic family and persuing a career in education and teaching.

Rachel Service

Rachel Service is the Founder of Happiness Concierge. Working with the biggest and most influential experts in Australia, Rachel has built Happiness Concierge from a blog into the training company it is today, servicing clients including Reserve Bank of Australia, Powercor, AGL, Vanguard Investments, Lazard Australia, RMIT, UNSW, Chief Scientists, Biologists, Doctors, and top researchers.


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