AeRO Leadership Development Forum

GENERAL INFORMATION

Whether you are just starting out or already an experienced leader, improving your communication and pitching skill is critical to effective influence.

Communicate with Influence

Spend the day learning how to communicate your research with the Happiness Concierges. In these sessions, we will cover:

PROGRAM

Brand You 9am – 10.30am

with Nicole Hatherly

Learn how to articulate your value and communicate your elevator pitch. In this fun 90 minute session, you will be guided through a framework for communicating your expertise and will draft your personal elevator pitch.

Case Studies 11am – 12.30pm

with Rachel Service

Learn the critical elements to a compelling case study so you can communicate the outcomes of your research. In this practical session you will be asked to create an outline of your research and present it to the audience (optional).

Work The Room 1.30pm – 3pm

with Huon Latham

Learn the fundamentals of networking in this fun, practical 90 minute session. Identify what to talk about with strangers, how to enter a conversation and how to exit warmly.

Executive Insights – Q&A with experienced leaders 3:30pm – 5:00pm

Hear from experienced leaders drawn from the eResearch sector in this Q&A session.

WHO SHOULD ATTEND

The workshop is aimed at eResearch professionals who are in a management/leadership role or who aspire to be the next generation of managers and leaders in eResearch.


 

BIOGRAPHIES

 Nicole Hatherly

Nicole Hatherly is a Senior Consultant and coach with over 24 years experience working with global brands including Commonwealth Bank and FOXTEL. Nicole focusses on personal brand and internal visibility for Happiness Concierge’s academic clients including USYD, Franklin Women and Macquarie University.

Huon Latham

Happiness Concierge Huon Latham teaches interpersonal communication skills across Australia, working with clients such as RMIT Activator, Swinburne University and the University of Sydney. Huon’s experience with research has been influenced by being raised in an academic family and persuing a career in education and teaching.

Rachel Service

Rachel Service is the Founder of Happiness Concierge. Working with the biggest and most influential experts in Australia, Rachel has built Happiness Concierge from a blog into the training company it is today, servicing clients including Reserve Bank of Australia, Powercor, AGL, Vanguard Investments, Lazard Australia, RMIT, UNSW, Chief Scientists, Biologists, Doctors, and top researchers.

 

Problems and Solutions patterns in Community development

Kheeran Dharmawardena1, Paul Box2

1Atlas of Living Australia, Melbourne, Australia, Kheeran.Dharmawardena@csiro.au

2CSIRO, Black Mountain, Australia, Paul.J.Box@csiro.au

 

INSTRUCTIONS

Replace the title above with your BoF (Birds of a Feather) title. Put the names, affiliations, and email addresses of the convener(s) and any key presenters in the spaces provided. Complete the information below.  Delete this Instructions section and complete the information below, keeping the formatting used in the template.

DESCRIPTION

A BoF was held on Problem and Solution patterns on Community Development at the eResearch Australiasia conference in 2017.  During this session a number of patterns were identified and described.  This BoF will build upon the work done at eResearch 2017 and further explore the idea of a pattern library in Community Development around research information infrastructures.

Information infrastructure used by research comprising systems, data, processes and people providing this infrastructure (provider community) has evolved to underpin specific communities (user communities) with specialised software and hardware requirements. Underpinning research user communities is challenging: software and data in cutting edge areas advances quickly meaning that software infrastructure can fast become irrelevant; research is naturally competitive, which makes collaboration a finely tuned balance; and building models for sustainability is challenging.

A pattern language is a method of describing good design practices or patterns of useful organization and through a set of interconnected patterns, attempt to express a deeper understanding of the relationship between different patterns.

Some patterns identified to-date include:

  • Connecting rowing and steering – governance is the decision making process that sets the ‘rules of the game’ to ‘steer’ collective activity’. Individual orgs and people do the heavy lifting ‘rowing’ to achieve agreed outcomes. If there is a real or perceived inability to influence decision outcome in governance mechanisms there is likely to be a disincentive to taking action to achieve the outcomes particularly where collaborative efforts are in-kind volunteered effort, rather than being centrally funded.
  • Pigs and chicken – decision rights should be allocated in ways that are appropriate to the needs of the community and the respective roles of individual actors. Assigning decision authority – decider (as opposed to decision input roles) can be used to give more voice in collective decision making to those who will have more skin in the implementation game i.e. the ‘pigs’
  • Understanding and leveraging Coalitions of the Willing (COWs) – What incentivizes the folks who drive and contribute to initiatives? How can this be replicated and scaled up?
  • Working with frenemies – Difficult to navigate the various individual and organisational (dis)incentives for collaboration within a competitive environment that hamper eResearch adoption and growth

There are sure to be many more patterns.

This interactive BoF will look at these socio-technical challenges and seek to identify emergent problems & solutions patterns towards building communities that help underpin research communities in the use of information systems.

Format: Mixed mode with brief presentations, open discussion, and small group work

Duration: 80min


Biographies:

Paul Box leads a CSIRO research team developing interoperable systems of systems or ‘Information Infrastructure’. Paul has worked for more than 25 years in geospatial information technology field.

More recently, Paul has focused attention on addressing the social rather than technical challenges of building Information Infrastructure. Coherent integrated approaches to addressing the social, institutional and economic challenges of infrastructure development are being elaborated through ‘social architecture’.

Mr. Kheeran Dharmawardena, MBA, BComp, is the Program manager at the Atlas of Living Australia. Kheeran has over 2 decades of experience in delivery of many ICT services within the higher education and research sector, including infrastructure delivery, service delivery, data management, IT & enterprise architecture and eResearch. He has a special interest in the socio-technical challenges involved in the delivery of effective services.
(orcid.org/0000-0002-4292-7475)

Problems and Solutions patterns in Community development

Kheeran Dharmawardena1, Wojtek Goscinski2, Paul Box3

1NeCTAR, Parkville, Australia, Kheeran.d@nectar.org.au

2Monash University, Clayton, Australia, wojtek.goscinski@monash.edu

3CSIRO, Canberra, Australia, Paul.J.Box@csiro.au

 

DESCRIPTION

eResearch infrastructure comprising systems, data, processes and people providing this infrastructure (provider community)   has evolved to underpin specific communities (user communities) with specialised software and hardware requirements. Underpinning research user communities is challenging: software and data in cutting edge areas advances quickly meaning that software infrastructure can fast become irrelevant; research is naturally competitive, which makes collaboration a finely tuned balance; and building models for sustainability is challenging.

A range of inter-related social, institutional and economic factors can act as enablers of, or constraints on, effective collaborative effort necessary to build and sustain research information infrastructure. A number of patterns (described below) that impact achievement of collective goals in information infrastructure have been observed. There are sure to be many more patterns. This BOF provides an opportunity to share experiences around identified socio-technical patterns (i.e. the things that we believe hold true across different contexts) and explore community appetite for and approaches to developing an infrastructure pattern book

Some examples of patterns identified to-date that might be explored include:

  • Connecting rowing and steering – governance is the decision making process that sets the ‘rules of the game’ to ‘steer’ collective activity’. Individual orgs and people do the heavy lifting ‘rowing’ to achieve agreed outcomes. If there is a real or perceived inability to influence decision outcome in governance mechanisms there is likely to be a disincentive to taking action to achieve the outcomes particularly where collaborative efforts are in-kind volunteered effort, rather than being centrally funded.
  • Pigs and chicken[1] – decision rights should be allocated in ways that are appropriate to the needs of the community and the respective roles of individual actors. Assigning decision authority – decider (as opposed to decision input roles) can be used to give more voice in collective decision making to those who will have more skin in the implementation game i.e. the ‘pigs’
  • Understanding and leveraging Coalitions of the Willing – COWs. What incentivizes the folks who drive and contribute to initiatives? How can this be replicated and scaled up?
  • Elephants (in the room) – the need to surface, explore address the sometimes hidden non-negotiables that may be trivial (‘if we don’t use protocol/widget/environment X, my org is out!’) but which nonetheless, may derail collective efforts.
  • Horses (being put before carts) – what’s the right sequence of institutional, social, technical and economic levers to be pulled to build, gown and sustain infrastructure. Patterns include: Technology push (build it and they’ll come) versus end user driven rapid ‘value’ prototyping.
  • Innovators, early adopters and the majority (Diffusion of innovation)[2] – research infrastructure development is often driven by the needs of those out in front, requiring more sophisticated approaches. Meeting these needs whilst bringing the rest of the community along to ensure broader adoption is critical. Meeting the users where they are now, recognising significantly different levels of capability maturity and need is challenging.

This interactive BoF will look at these socio-technical challenges and seek to identify emergent problems & solutions patterns towards building user communities that help underpin research communities in the use of information systems.

REFERENCES

  1. Wikipedia, The Chicken and the Pig, Available from: https://en.wikipedia.org/wiki/The_Chicken_and_the_Pig, accessed 30 Jun 2017
  2. Wikipedia, Diffusion of innovations, Available from: https://en.wikipedia.org/wiki/Diffusion_of_innovations, accessed 30 Jun 2017

 


Biographies

Mr. Kheeran Dharmawardena, MBA, B.Comp., joined NeCTAR as the Coordinator of the Science Clouds initiative in October 2016.  Prior to this he has been responsible for the delivery of many ICT services at Monash University including infrastructure delivery, service delivery, data management, IT & enterprise architecture and eResearch.  He has a special interest in the socio-technical aspects involved in the delivery of effective services.

(orcid.org/0000-0002-4292-7475)

Dr Wojtek James Goscinski is the coordinator of the Multimodal Australian ScienceS Imaging and Visualisation Environment (MASSIVE), and the External Collaborations Manager at the Monash eResearch Centre a role in which he leads teams to develop and implement digital strategies to nurture and underpin next-generation research. He holds a PhD in Computer Science, a Bachelor of Design (Architecture), and a Bachelor of Computer Science.

Paul Box leads a CSIRO research team developing interoperable systems of systems or ‘Information Infrastructure’. Paul has worked for more than 25 years in geospatial information technology field.

More recently, Paul has focused attention on addressing the social rather than technical challenges of building Information Infrastructure. Coherent integrated approaches to addressing the social, institutional and economic challenges of infrastructure development are being elaborated through ‘social architecture’.

About the conference

eResearch Australasia provides opportunities for delegates to engage, connect, and share their ideas and exemplars concerning new information centric research capabilities, and how information and communication technologies help researchers to collaborate, collect, manage, share, process, analyse, store, find, understand and re-use information.

Conference Managers

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