Mr Thomas Berger1,2, Mr Chris Scott1,2, Mr Yuriy Halytskyy1,2, Mr Blair Bethwaite1,2
1New Zealand eScience Infrastructure – NeSI, Auckland, New Zealand
2University of Auckland, Auckland, New Zealand
NeSI is using product management techniques to guide delivery of a new interactive computing and analysis service leveraging JupyterHub.
Previously researchers were enabled to set up Slurm interactive sessions and a combination of port forwarding and SSH tunnelling via CLI, though this is complex for users and difficult to support, so we had seen very little uptake. A hub interface allowing the users to authenticate and request computing resources via the web, dealing with proxying and port forwarding in the background, is taking away complexity.
Product management gives us a framework to discover and prioritise user needs orthogonal to the technology concerns that often come to the fore (to the detriment of user experience) in eResearch and HPC solutioneering. In this talk we’ll discuss the context, describe our initial architecture and requirements, and share how product management has helped us validate and prioritise.
Thomas Berger is Product Manager with New Zealand eScience Infrastructure (NeSI) hosted by the University of Auckland.